How to publish Credit Notes to Xero

custom_extract.pngIf you sometimes have an issue publishing Credit Notes to Xero, this maybe because you are trying to publish to 'Bank Accounts' section. Unfortunately, this is not possible since we're unable to send negative amounts there.

However, if you change the destination to 'Purchases' in the Item edit page then you will be able to successfully publish.

After that you can easily find the credit note by going to Accounts >> Purchases >> Drafts in Xero and edit.



Was this article helpful?
3 out of 6 found this helpful


Powered by Zendesk