Integrations between Receipt Bank and accounting softwares expire once a year. You'll be notified when this happens, and will have to complete a short re-integration process to continue publishing items.
To reintegrate your Receipt Bank account:
- Navigate to the 'Account Settings' menu and open the 'Integrations' tab
- Click 'Change' next to 'Current Integration'. Select your accounting software again. Do not click 'Disable' - this may result in your established Supplier Rules being lost.
- Return to the Inbox and publish the item(s) again. The original error message may still be present, but the document will publish correctly.