If your Dext Prepare account is integrated with any Accounting Software, we will check every 24 hours for any updated information and sync these to Dext Prepare.
However, you might like to speed up this process, especially after creating new categories or adding new clients to your chart of accounts. Follow the below instructions to trigger an immediate sync.
- Scroll down to the Lists section of the left-hand navigation bar
- Click on Categories
- Click the green Reload list button
- Wait a few moments, and your categories will be synced.
Note: for Business Plus, Premium, Streamline and Optimize accounts, the Reload List button will also re-sync the Payment Methods, Customers and Projects Lists. Find out more about the different Dext Prepare products here.