Probably, you have noticed the new button in the bottom right corner of your screen when you open your Receipt Bank account. This is the improved "Help" feature that not only is going to show you a HelpCentre article but will guide you through the process you're after!
This is called "Action bar"!
Just type in a question then sit back and relax while the assistant shows you where to find what you're looking for:
If there is no video applicable for your needs then you can click "Show more" at the bottom of the articles list and select "Send a request" so you can reach out to the Support team!