Outstanding Paperwork

custom_extract.png‘Outstanding Paperwork ’ is a new column on the ‘Bookkeeping Analysis’ tab and empowers you to ensure that your clients’ accounts are as complete as possible at any given moment!

It’s complementary to the ‘Missing Paperwork’ stat, but ‘Outstanding Paperwork’ recognises which transactions from your client’s bank feed lack their supporting document and are pending reconciliation. It also detects if there's already a matching item in Receipt Bank or Xero, even if it has not been approved for reconciliation yet. This way you’re provided with a real-time report of only those expense documents that haven’t been submitted by your clients.

1.Go to the ‘Bookkeeping Analysis ’ tab.

2.In the ‘Outstanding Bookkeeping ’ section of the screen, the ‘Outstanding Paperwork ’ column provides you with the exact number of unsubmitted items for each client.


3.Green, amber or red is used to signify if there’s a critical number of missing items.

4.Click on the number to see a complete list of those items that need to be reconciled, but haven’t been submitted to Receipt Bank or aren’t already somewhere in Xero (e.g. in drafts).


5. Enter any notes or queries you have about the items.

6.You can then select and download a CSV or PDF file, or export to Google Sheets, with the list of unsubmitted items to share with your client.


7.The report is also available from a client’s inbox - just click the notification icon in the top-left of the Inbox screen.


8.At any time, you can click the ‘Refresh’ button to run the report again. We’ll update this in the background, so feel free to do another task while we do so.

The ‘Outstanding Paperwork’ feature is currently available only for accounts integrated with Xero.If an item is still in processing, it will be shown as missing in the ‘Outstanding Paperwork’ report.The metric updates once a day with the initial log-in and considers all bank items going back 6 months, for all client bank accounts within their respective Xero account.
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